> ## Documentation Index
> Fetch the complete documentation index at: https://docs.loopz.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Official WhatsApp Integration (Meta API)

> Step-by-step guide to connect your Meta Business credentials with Loopz

## 🟢 Activating Your Official WhatsApp Channel

This guide facilitates the integration of your Meta Business credentials with Loopz, activating official WhatsApp Business capabilities.

<Tip>
  **💡 Pro Tip: Use a Dedicated Number**

  Get a **new phone number** just for your AI agent. This keeps things simple and avoids conflicts.

  **What about your current number?**

  For your human support, follow these steps in your System Instructions:

  1. Add your current number as the human support line.
  2. Write only share it if the customer explicitly asks for a "human," "manager," or "real person."
  3. Provide the contact message: "For human support, please contact us at: \[Insert Your Current Number]."
</Tip>

***

## Phase 1: Meta Business Setup

### 1. Meta Business Manager

<Tabs>
  <Tab title="New to Meta Business">
    1. **Create Account:** Go to [business.facebook.com](https://business.facebook.com) to get started
    2. **Verify Business:** Follow the prompts to verify your identity with official documents
    3. **Add Billing:** Set up your payment method to enable WhatsApp messaging
  </Tab>

  <Tab title="Existing Account">
    * **Admin Access:** Ensure your profile has **Admin permissions** to connect with Loopz
  </Tab>
</Tabs>

***

## Phase 2: Activating Your WhatsApp Business Profile

### Setting Up a New Profile

<Steps>
  <Step title="Navigate">
    Go to **Accounts > WhatsApp Business Accounts**
  </Step>

  <Step title="Add Account">
    Click **Add** and select **Create a new WhatsApp Business Account**
  </Step>

  <Step title="Enter Phone Number">
    Enter the dedicated number for your AI agent
  </Step>

  <Step title="Verify Ownership">
    Follow the prompts to verify ownership via **SMS** or **Voice Call**
  </Step>
</Steps>

<Warning>
  **⏳ Meta Approval Required**

  Before going live, Meta needs to verify your business.

  **What to do:**

  Upload your **Commercial Register** or official business documents.

  **What happens next:**

  Once Meta approves, your AI agent will be fully active and ready to go!
</Warning>

***

## Phase 3: Finalizing the Connection in Loopz

### Launch on Loopz

<Steps>
  <Step title="Open Loopz Dashboard">
    Log in to **Loopz Dashboard > Deployments**
  </Step>

  <Step title="Connect WhatsApp">
    Find **WhatsApp** and click **Connect**
  </Step>

  <Step title="Authorize">
    Paste your credentials into the respective fields and click **Authorize**
  </Step>
</Steps>

<Info>
  **📌 Before You Test**

  Your phone number needs **full approval** from Meta before it can send or receive messages.

  **Status showing "Pending"?**

  Just wait for Meta's approval — once confirmed, you're good to go!
</Info>

***

## Need Help?

<CardGroup cols={2}>
  <Card title="Contact Support" icon="headset" href="mailto:support@loopz.ai">
    Our team can help you through the setup process
  </Card>

  <Card title="Back to Deployment" icon="rocket" href="/guide/deployment">
    View all deployment options
  </Card>
</CardGroup>