🟢 Activating Your Official WhatsApp Channel
This guide facilitates the integration of your Meta Business credentials with Loopz, activating official WhatsApp Business capabilities.
💡 Pro Tip: Use a Dedicated NumberGet a new phone number just for your AI agent. This keeps things simple and avoids conflicts.What about your current number?For your human support, follow these steps in your System Instructions:
- Add your current number as the human support line.
- Write only share it if the customer explicitly asks for a “human,” “manager,” or “real person.”
- Provide the contact message: “For human support, please contact us at: [Insert Your Current Number].”
Phase 2: Activating Your WhatsApp Business Profile
Setting Up a New Profile
Navigate
Go to Accounts > WhatsApp Business Accounts
Add Account
Click Add and select Create a new WhatsApp Business Account
Enter Phone Number
Enter the dedicated number for your AI agent
Verify Ownership
Follow the prompts to verify ownership via SMS or Voice Call
⏳ Meta Approval RequiredBefore going live, Meta needs to verify your business.What to do:Upload your Commercial Register or official business documents.What happens next:Once Meta approves, your AI agent will be fully active and ready to go!
Phase 3: Finalizing the Connection in Loopz
Launch on Loopz
Open Loopz Dashboard
Log in to Loopz Dashboard > Deployments
Connect WhatsApp
Find WhatsApp and click Connect
Authorize
Paste your credentials into the respective fields and click Authorize
📌 Before You TestYour phone number needs full approval from Meta before it can send or receive messages.Status showing “Pending”?Just wait for Meta’s approval — once confirmed, you’re good to go!
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