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🟢 Activating Your Official WhatsApp Channel

This guide facilitates the integration of your Meta Business credentials with Loopz, activating official WhatsApp Business capabilities.
💡 Pro Tip: Use a Dedicated NumberGet a new phone number just for your AI agent. This keeps things simple and avoids conflicts.What about your current number?For your human support, follow these steps in your System Instructions:
  1. Add your current number as the human support line.
  2. Write only share it if the customer explicitly asks for a “human,” “manager,” or “real person.”
  3. Provide the contact message: “For human support, please contact us at: [Insert Your Current Number].”

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Phase 1: Meta Business Setup

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1. Meta Business Manager

  1. Create Account: Go to business.facebook.com to get started
  2. Verify Business: Follow the prompts to verify your identity with official documents
  3. Add Billing: Set up your payment method to enable WhatsApp messaging

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Phase 2: Activating Your WhatsApp Business Profile

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Setting Up a New Profile

1

Navigate

Go to Accounts > WhatsApp Business Accounts
2

Add Account

Click Add and select Create a new WhatsApp Business Account
3

Enter Phone Number

Enter the dedicated number for your AI agent
4

Verify Ownership

Follow the prompts to verify ownership via SMS or Voice Call
⏳ Meta Approval RequiredBefore going live, Meta needs to verify your business.What to do:Upload your Commercial Register or official business documents.What happens next:Once Meta approves, your AI agent will be fully active and ready to go!

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Phase 3: Finalizing the Connection in Loopz

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Launch on Loopz

1

Open Loopz Dashboard

Log in to Loopz Dashboard > Deployments
2

Connect WhatsApp

Find WhatsApp and click Connect
3

Authorize

Paste your credentials into the respective fields and click Authorize
📌 Before You TestYour phone number needs full approval from Meta before it can send or receive messages.Status showing “Pending”?Just wait for Meta’s approval — once confirmed, you’re good to go!

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Need Help?

Contact Support

Our team can help you through the setup process

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