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Make your chat widget match your brand and provide a seamless experience for your customers.

Appearance Settings

Brand Name

The name shown in the chat header (e.g., “Sara | Your Shopping Assistant”)

Primary Color

Choose your brand color using the color picker or enter a hex code (e.g., #7C3AED for purple)
Use your brand’s primary color to maintain consistency across your website.

Agent Avatar

Upload an image or avatar for your agent that appears in the chat. This helps personalize the conversation experience.

Widget Position

Choose where the chat button appears on your website:

Right

Bottom-right corner (most common)

Left

Bottom-left corner

Center

Bottom center
Add up to 3 quick-action buttons that appear in the chat widget to help customers start conversations quickly.

Example Buttons

  • “What’s new?”
  • “Track my order”
  • “Contact support”
Quick-action buttons increase engagement by making it easy for customers to start a conversation.

Live Preview

As you make changes, see exactly how your widget will look in the real-time preview on the right side of the screen.
Widget Preview Example
Always test your changes in the live preview before deploying!

Next Steps